STORM Guarantee

STORM Guarantee

The STORM guarantee covers manufacturing defects for 2 years from the date of purchase.  Within this period this watch will be repaired free of charge.  Jools will be happy to send your watch back for you, free of charge, provided it was bought from us and is still under guarantee.

COVERED BY GUARANTEE
The movement/mechanism (provided it has not been damaged by contact with moisture/water on a non water resistant watch).
Manufacturing defects.

NOT COVERED BY GUARANTEE
Batteries, glass, case, straps, clasps and winder.
Accidental damage, misuse or inexpert or unauthorised repair.
Water penetration through misuse, or on non water resistant watches.*
Discolouring or wear occurring through normal usage.*

*Please refer to Care and Maintenance for details.

Some selected STORM watches have been designed and developed as collectors items, featuring more complex and/or shutter mechanisms. We recommend these models should be serviced at regular intervals to ensure trouble free operation. Due to the complex and/or delicate nature of these items, care must be taken while wearing or operating them. The battery in your STORM watch can be replaced by Jools . Jools cannot guarantee the watch should the battery be replaced elsewhere.

TERMS AND CONDITIONS
PLEASE NOTE YOU WILL BE CHARGED FOR SERVICE IF YOU ARE UNABLE TO PROVIDE THE ORIGINAL SALES RECEIPT AND GUARANTEE WITH THE WATCH.

THIS GUARANTEE DOES NOT AFFECT YOUR STATUTORY RIGHTS.